Ecommerce Platform And Limitations Faced By It

Ecommerce Platform And Limitations Faced By It

Ecommerce platforms do not only have qualities, there are few aspects on which ecommerce platforms fail and that is one of the major reasons that ecommerce platforms are still not at an extent where they can outlaw the entire traditional market.

Some of the major drawbacks of the ecommerce platforms are as follows:-

  • No direct interaction with the customer: Ecommerce platform lack badly at the point that it does not provide any sort of direct interaction with the customer of the buyer as in this system a person can not have any face to face interaction during selling or buying of the product which make sometime difficult at both the phases to have clarity of few things.
  • If there is any technology failure then there can be an effect on transaction: E-Commerce is something which can work with the help of technology alliances and therefore if one is interested in this area of work then one needs assistance from the internet with them. One of the biggest drawbacks of this ecommerce industry is that one can not work at all without the internet as for running the ecommerce apps and website one needs the internet with them.
  • No possibility for trying and testing the product before purchase: Ecommerce does not provide a possibility to a person for buying the product by trying it or testing it which is always possible in traditional approach of purchasing and selling and therefore this leads to major issue and trust problem for a person purchasing as a person unable to rely on things without doing try and tested things.
  • No proper trust: A person can not have proper trust on ecommerce platform as people can not do buying and selling after having a proper outlook on the purchasing by looking completely over the store and other aspects of the buyer and therefore ecommerce platform falls big time at the level of trust on the ecommerce platform and further there is huge community of buyers who do not prefer ordering through this platform due to trust issues.
  • Lot of frauds on online purchasing: This is a very genuine fact that there are usually a lot of frauds happening with people because of ecommerce platforms. Due to this platform people receive wrong products, payment frauds and so on which is quite common these days.

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